Accebilities
At KBF Hotels, a hotel booking platform, we are committed to ensuring that all users—including people with disabilities—can easily search, compare, and book accommodations through our website.
1. Our Commitment
We strive to provide an inclusive and accessible online experience for all visitors. This includes making it easy for users to browse hotels, view room details, and complete bookings regardless of their abilities or the technologies they use.
2. Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help ensure that our website is accessible to users with visual, auditory, motor, and cognitive disabilities.
3. Accessibility Features
Our hotel booking website includes:
- Clear and consistent navigation across pages
- Accessible search and filtering options for hotels
- Text alternatives (alt text) for hotel images
- Keyboard-friendly navigation for browsing and booking
- Readable fonts and sufficient color contrast
- Responsive design for mobile, tablet, and desktop devices
- Simple and structured booking forms
4. Booking Accessibility
We are working to ensure that:
- Room descriptions include accessibility information (e.g., wheelchair access, elevators)
- Booking steps are clearly labeled and easy to follow
- Error messages are understandable and help users complete reservations successfully
5. Ongoing Improvements
We continuously improve accessibility by:
- Testing our website with accessibility tools and users
- Fixing identified accessibility issues
- Updating content and features to meet evolving standards
6. Third-Party Services
Some features, such as payment gateways or embedded maps, may be provided by third parties. While we aim to use accessible providers, we cannot guarantee full compliance for external services.
7. Feedback and Assistance
If you experience any difficulty using our website or need help completing a booking, please contact us:
Email: support@kbf-hotels.com
Phone: +213 012 345
Address: KBF Hotles Birkhadem
We are committed to assisting you and improving your experience.
8. Future Improvements
We are actively working to enhance accessibility features, including better screen reader support and more detailed accessibility information for listed hotels.